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Tech Support Scam

Fake pop-ups, calls, and emails claiming your computer is infected, leading to remote access fraud.

How This Scam Works

  1. 1A scary pop-up appears on your browser claiming your computer is infected
  2. 2It displays a phone number to call for 'Microsoft' or 'Apple' support
  3. 3The fake tech support agent asks you to install remote access software
  4. 4They show fake 'evidence' of viruses on your computer
  5. 5They charge hundreds of dollars for unnecessary 'fixes'

Red Flags to Watch For

  • Unexpected pop-ups with phone numbers
  • Microsoft/Apple/Google will never call you about viruses
  • Requests to install AnyDesk, TeamViewer, or similar software
  • Demands for payment via gift cards

What to Do If You're a Victim

  • Close the browser tab or restart your computer
  • Never call numbers shown in pop-up alerts
  • Never give remote access to unsolicited callers
  • Run your own antivirus scan

Related Scam Types

Phishing

Fake emails, SMS, and websites designed to steal login credentials, credit card numbers, and personal information.

Government Impersonation

Scammers posing as IRS, CRA, police, or other government officials demanding payment or personal information.

Check a Message with AIReport a Scam